About

We help families find their perfect nanny

The Nanny Solution is dedicated to providing families with trustworthy, high-end childcare that is tailored to fit their unique needs and lifestyle.

We have the most rigorous screening process in the industry—with only 10% of applicants making it through to Round 2. As a result, the Nannies are widely adored and we have a success rate of 98%.

Nannies who are hired have impressive skill sets, up to date certifications, and varying personalities.

The Nannies we recruit are educated, engaging, and adaptable. You tell us your situation, and we find you your personalized Nanny Solution.

All of the Nannies have:

  • Clear criminal record checks
  • Valid First Aid and CPR certification
  • A minimum of 2 years child care experience
  • Verified references

OUR STORY

When working mom-of-two, Michelle Kelsey, started Nannies on Call in 2001, it was out of necessity — she couldn’t find trustworthy, high-end childcare for her daughters and it was impacting her life in a negative way. So, she created what she had longed for — a professional, easy-to-use, reliable nanny service. Since then, Nannies on Call has connected over 26,000 families with exceptional Nannies and placed over 1,800 Nannies.

In 2021, twenty years later, Nannies on Call has evolved to adapt to the ever-changing needs of both clients and Nannies. We recognize that there is an increased need for safe, health-conscious, reliable child care. At the same time, parents’ and Nannies’ roles have also changed — they have to be educators, as well as caregivers. While many families are familiar with our on call babysitting services, they may be unaware that we also offer full-time and part-time Nanny placements to fulfill their ongoing child care needs. Our Nannies on Call team assessed the situation and saw an opportunity to provide a solution — The Nanny Solution.

The Nanny Solution is made up of the same knowledgeable, experienced staff and offers the same high-quality Nannies on Call service. We recruit educated, engaging, and experienced Nannies, and offer families personalized childcare solutions to fit their unique lifestyles.

OUR Team

Michelle kelsey
Founder

Michelle kelsey

Michelle founded Nannies on Call back in 2001, when her daughters were just two and four years old. As a working mother, she was struggling to find reliable, high-end childcare for her own two children, and immediately saw a business opportunity. Michelle holds a Bachelor’s of History and was originally planning on being a teacher, but coming from a family of entrepreneurs, she also knew that starting her own business someday was inevitable. Twenty years later, Nannies on Call has grown to include The Nanny Solution, and continues to ensure parents have access to safe, flexible, and quality childcare. Michelle lives in Vancouver, BC and loves spending as much time outdoors as possible! She enjoys hiking, camping, and walking in the woods for hours, which is where she gets all of her new business ideas.

Michelle kelsey
Placement Manager

Lisa bruce

With a background in customer service, marketing and childcare, Lisa knows the ins and outs on what makes a great match! She has acted as a liaison between parents and nannies for the past 14 years after having her first child. Lisa has a very busy family and is always on the go -- when she’s not helping families and Nannies secure their ideal placements, she’s taking her children to their various activities, rooting them on from the sidelines at their games and dance recitals, and entertaining friends and family. She also has a side hustle designing and creating crafts and gifts that she sells.

Michelle kelsey
Placement Manager

Kate Mcgeachin

Kate has been matching nannies and families for over 15 years! She first joined Nannies on Call in 2009, after having worked at a Nanny agency in London, England. She holds a Bachelor’s Degree in Psychology and after graduating university, Kate travelled extensively and has also called Japan, Australia and the UK home. Thanks to her two daughters, she is an expert on all things Harry Potter, researching crafts on Pinterest and cartwheels. When she’s not working as a Placement Manager, Kate loves to be with her family camping, skiing, reading and training for upcoming half marathons.

Michelle kelsey
Placement Assistant

Zoe Ingram

New to the world of nannies, Zoe's experience lies in customer service and administration. Though she has no children of her own, she did work at a summer camp for 8 years! She also has a Bachelor of Arts in Psychology, and started fostering animals in need through the Humane Society in Kingston, Ontario during her degree, which she continues to this day! Zoe's creative interests fill her spare time, including reading and writing creative literature, using the gaming PC she built, and doing digital painting commissions.

Michelle kelsey
Nanny Recruiter

Gabrielle Zeitler

Having studied international development in university, Gabrielle has fostered a passion for complex social issues and developmental challenges that span across nations and cultures. Through this passion, Gabrielle has worked extensively in child care via jobs such as being a camp counselor, refugee mentor, youth advisor and a nanny for Nannies on Call. Due to her range of experiences, Gabrielle has seen and been part of the many sides of the child care world. This provided her with the tools and understanding to ensure that nannies are getting the most out of their careers. In her free time Gabrielle enjoys baking, crafts and spending time with her loved ones. Gabrielle does her best to maintain a warm and welcoming environment for those around her and is excited to recruit and work alongside staff who are as passionate about child care as she is!

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