For Parents

The Secret to Keeping Your Nanny Happy!

Ever wondered why some nannies stay with families for years while others seem to leave in a blink? The secret lies in how the families treat their nannies.

The Magic of Respect ✨

Respect is the foundation of any successful relationship, and the one with your nanny is no different. As Michelle Kelsey, the founder of The Nanny Solution by Nannies on Call, puts it, “All employees like to be respected and nannies especially are shown a lack of respect on a regular basis.”

The Power of Communication 💬

Open and honest communication is the key to understanding your nanny’s needs and expectations. Regular check-ins, a communication book, and feedback sessions are some of the ways you can foster effective communication with your nanny.

Techniques for Building a Strong Nanny-Family Relationship 👪

1. Show Appreciation: A simple thank you or a small gift can go a long way in making your nanny feel valued.
2. Uphold Boundaries: Respect your nanny’s personal space and time. This shows that you regard them as a professional.
3. Be Flexible: Allow your nanny to manage their time and tasks. This gives them a sense of autonomy and trust.

Examples of Successful Nanny-Family Relationships 🌟

1. The Smiths: By respecting their nanny’s personal time and regularly expressing their gratitude, the Smiths have maintained a 5-year relationship with their nanny.
2. The Johnsons: Through open communication and regular feedback sessions, the Johnsons and their nanny have built a strong bond over the past three years.

What This Change Could Mean For You 🌱

By implementing these tips, you can build a strong, respectful, and long-lasting relationship with your nanny. This not only ensures stability for your children but also creates a happy home environment.

Remember, a happy nanny equals a happy home!

For Nannies

Nanny 101: Ace your first day with this checklist!

Uncover the checklist every nanny needs before starting a new job.

Ever wondered why some nannies seem to struggle during their first few weeks on a job? The answer often lies in the lack of proper training and preparation. Today, we’re going to reveal the ultimate checklist that will help you ask all the right questions before you start your first day on a new job.

In this blog:
– The importance of communication in a nanny job
– Understanding house rules
– Health and safety tips for nannies
– How to use household appliances
– The significance of a daily routine
– Transportation rules and guidelines

**The Power of Communication**

Communication is the key to a successful nanny job. But it’s not just about weekly meetings. It’s about daily communication. Who should you be texting during the day? Should you send pictures all day long or just contact in case of an emergency? Knowing these details upfront can save you a lot of trouble.

“Communication – the human connection – is the key to personal and career success.” – Paul J. Meyer

**House Rules 101**

Every household is different. What’s okay in one household might not be okay in another. You need to understand the house rules regarding screen time, playdates, and more. Remember, it’s easier to ask these questions upfront than to find out the hard way.

**Health and Safety Tips**

On your first day of work, you want an emergency contact list, the location of a spare key, and the alarm code. These are basic things that can make a huge difference in case of an emergency.

**Mastering Household Appliances**

Knowing how to use the appliances in the house is crucial. From fancy ovens to high-end strollers, you want to be knowledgeable about the equipment in the house before the parents leave.

**The Daily Routine**

You’re not a mind reader, so you need to know the children’s daily routine. Are you in charge of bath time, meal time, nap time? Where should the children do their crafts? The more you know, the better.

**Transportation Rules and Guidelines**

Will you be using their car or your car? Are you allowed to take children on transit? Are the children allowed to eat in the car? Understanding these transportation rules can make your job a lot easier.

What will this change for you? With this checklist, you’ll be better prepared and more confident when you start a new nanny job. You’ll know what to expect and what’s expected of you, ensuring a successful start.

Happy Nannying!

Look for a new nanny position? Apply with us today!

For Parents

Why do good nannies quit?

Unveiling the hidden reasons behind nanny turnovers.

Ever wondered why good nannies quit out of the blue? This isn’t about the occasional disagreements or the typical work-related stress. We’re talking about reasons that are often brushed under the carpet.

In this blog post:
– Discover the top 5 reasons why good nannies quit
– Understand how to improve your relationship with your nanny
– Learn how to ensure your nanny stays long term

**The Silent Quitter**

Ever had a nanny who left without giving a proper reason? You’re not alone. Many nannies quit without revealing the real reasons. As Michelle Kelsey, founder of The Nanny Solution by Nannies on Call, says, “Nannies often quit because they’re not getting paid on time.”

**The Unheard Voices**

“Employees deserve to be paid on time.” This is a universal truth, yet many nannies face delayed payments. And what’s worse? They often have to ask to be paid. Imagine the discomfort of having to ask for what is rightfully yours.

**Techniques for Improving Nanny Retention**

1. **Pay On Time:** Use payroll services to ensure your nanny gets paid on time, every time.
2. **Regular Meetings:** Make it a priority to have regular sit-downs with your nanny.
3. **Open Communication:** Provide constructive feedback and encourage open communication.

**Examples of Nanny Retention in Action 🌟**

1. **Proactive Communication:** A parent noticed that their nanny seemed upset. Instead of ignoring it, they initiated a conversation, which led to a simple misunderstanding being cleared up. The nanny continued to work happily with the family.

2. **Respecting Private Time:** A family made sure to limit their communication with the nanny to working hours unless it was an emergency. The nanny appreciated this respect for her personal time and stayed with the family for several years.

**What Improving Nanny Retention Can Change For You 🌱**

By understanding and addressing these issues, you can build a strong, respectful relationship with your nanny. This not only ensures stability for your children but also creates a happier, healthier home environment.

Remember, your nanny plays a vital role in your family. Treat them with the respect and consideration they deserve.

Happy Parenting!

For Nannies

Unveiling the Secret to Acing Your Nanny Interview!

Discover how to turn the tables and interview your potential employer!

Ever been to a nanny interview and felt like you’re the only one being grilled? What if we told you that you’re not just there to be interviewed but also to interview them? In this blog post, we’re turning the tables and giving you the power to decide if a job is right for you!

The Interview Power Shift

Did you know that an interview is a two-way street? It’s not just about the family deciding if you’re a good fit for them, but also about you deciding if they’re a good fit for you!

“An interview is a dance where both parties lead.” – Michelle from Nannies on Call

The Golden Questions

Here are some of the most important questions you should be asking in a nanny interview:

1. What does a typical day look like?
2. What are you looking for in terms of commitment?
3. What are your discipline philosophies?
4. What are your likes and dislikes?
5. Have you had a nanny before?
6. Do you work from home?
7. What do you like to use for communication?
8. What are your COVID-19 policies?
9. What are the next steps?

These questions will not only show your interest and professionalism but also help you understand if the job aligns with your preferences and principles.

The Power of Asking the Right Questions 🌟

1. “What does a typical day look like?”: This question will give you a clear picture of your potential duties and responsibilities.

2. “What are your discipline philosophies?”: This question will help you understand if your discipline style aligns with the family’s beliefs.

3. “Have you had a nanny before?”: This question can give you insights into the family’s experience with nannies and their expectations.

How These Questions Can Change Your Interview Game 🌱

By asking these questions, you’re not just passively waiting for the family to decide. You’re actively participating in the process and making sure it’s a good fit for you too. It’s about finding a family that aligns with your values and working style.

Remember, you’re not just a nanny. You’re a professional. And professionals ask questions.

Happy interviewing!

Look for a new nanny position? Apply with us today!

For Parents

T4’s for Employed Nannies


Tax season is upon us once again, and it is important to remember that if you employed a nanny in 2022, their T4 slip is due on February 28, 2023. Filing taxes can be a daunting task, but don’t worry, we have some tips to help you get started.

First, you need to file a T4 Return for each nanny that you employed in 2022. This return should include the nanny’s Social Insurance Number, current address, gross income, and the total amounts of Canada Pension Plan, Employment Insurance, Income Tax deducted, and any benefits you have paid on behalf of your nanny.

Next, you need to file a T4 Summary Return for yourself as the employer. This return should include the number of T4 slips you completed, summarized totals of the amounts on each T4 slip, and summarized totals of the amounts on your remittances.

If you remitted a source deduction in 2021, the Canada Revenue Agency (CRA) will have sent you a Web Access Code. This code is essential for filing your T4 Return and T4 Summary Return online. If you did not receive this code, you can contact the CRA for assistance.

You can file your T4 and T4 Summary Returns either through a traditional paper method, Electronic Media (CD, DVD), or on the internet. Filing online is often the quickest and most convenient option, but choose the method that works best for you.

Finally, it is important to remember that the penalty for failing to distribute T4 slips to your employee or failing to file your T4 and T4 Summary Return by February 28, 2023 can be significant. The penalty starts at $100 even if you are one day late! Additional penalties and interest could also be charged, so be sure to file your returns on time.

The Nanny Solution partners with Livelihood Payroll to assist with our client’s payroll needs. If you are interested in their assistance with payroll, please visit:

Looking to hire a nanny? Book a consultation with one of our placement managers.

For Nannies For Parents

Gas Reimbursement for 2023

Happy New Year! We hope the holiday season brought you joy and some time to rest. 

With each new year, change is inevitable. 

If you have a nanny that drives their own vehicle for work purposes or are a nanny that drives as part of your job, please note that the CRA has raised the government reimbursement rate. 

As of January 1st, 2023, the limit on the deduction of tax-exempt allowances paid by employers to employees who use their personal vehicle for business purposes in the provinces will increase by seven cents to 68 cents per kilometre for the first 5,000 kilometres driven, and to 62 cents for each additional kilometre.

It is important to track kilometres driven for work purposes and submit them to your employer at least once per month. There are some great apps available such as MileIQ, Everlance, Triplog or you can use a good old-fashioned notebook you store in your glovebox to track your kilometres.

Remember, that unless you have an agreement set up, it is the responsibility of the employee to get themselves to and from work and mileage shouldn’t be tracked unless you are driving for work purposes.

All the best for a safe and healthy 2023!

The Nanny Solution Team


Need help finding a nanny? We only represent the best of the best and all the nannies have to go through a rigorous background check before we determine their eligibility of becoming a nanny with The Nanny Solution.  Have a look and see if we may be able to assist: The Nanny Solution

Ready to start the process? Set up a consultation call with one of our Placement Managers: Book a consultation


For Nannies

What should I buy my nanny employers as a gift?


With the holiday season in full swing, many nannies typically get stuck on what to gift their nanny families.

Do nannies offer gifts to their nanny employers?

In a word, yes!

However, buying a separate gift for each member of the family can quickly add up. Instead, consider buying gifts for the kids only, or buy one gift that the whole family can enjoy. 

Alternatively, you can also make something for the children and/or the whole family, rather than buying something.

Here are a few ideas of possible gifts you can offer your nanny family for the holidays:

  • A nice ornament
  • A family board game
  • Baking
  • A calendar with pictures of the children
  • A craft you made with the children
  • A free night of babysitting
  • A book of photos of your adventures with the kids
  • Experience gifts
  • A gift you made
  • Mugs with the children’s picture
  • Movie night basket
  • Donation to a charity in their name
  • Photo blanket
  • Movie tickets
  • Bowling gift certificate for family bowling night
  • Starbucks gift basket
  • A bottle of wine
  • A poinsettia
  • Chocolate

Bonus Tip: Don’t feel like you have to give a gift at all!  A nice card with a heartfelt note can mean so much. You don’t have to be extravagant or spend a lot of money. 

Remember, it’s the thought that counts! 


For Parents

What should I give my nanny for Christmas?

We are flooded with calls around this time of the year, as parents wonder what the best gift is to give their Nanny. We understand that with inflation and the continued uncertainty of what the world has in store, many families are not in the same financial situation they were pre-pandemic. With this in mind, we have put together some suggestions for how to show your Nanny your appreciation this holiday season.

Remember, Nannies often see their holiday bonus as an evaluation of their worth and level of performance. Even if you can’t afford a lavish gift or substantial bonus this year, it’s important to show your Nanny how much you value them, especially during these challenging times. After all, they play an integral role in helping shape our children’s hearts and minds. 

If you can afford to give your Nanny a standard bonus, we typically suggest:

  • 1-2 weeks’ pay on top of a regular pay cheque, plus paid time off
  • Bonus pay and a personalised gift

If you are unable to give your Nanny a monetary bonus this year, here are some other suggestions:

  • Additional paid time off or an extra week of paid vacation
  • A gift card to retail, coffee, a restaurant, an event etc.  
  • Spa treatment package
  • A thoughtfully wrapped gift, or fill a stocking with several smaller gifts
  • Treat them to a nice dinner out 
  • Offer medical and dental benefits starting in January
  • Have your entire family film a ‘thank you’ video
  • Write a thoughtful holiday card
  • DIY gifts like arts and crafts made by the children
  • Wine and flowers

No matter what you decide, the important thing is to acknowledge and communicate how much you appreciate them, and to thank them for a job well done. 

Looking to hire a nanny? Contact us today!

For Nannies

8 Important Steps to Becoming a Professional Nanny

First impressions are a BIG deal, especially when it comes to your job or career. Whether you are sending a simple email or showing up on a client’s doorstep for the first time, it is extremely important to be aware of how you are presenting yourself. At The Nanny Solution we have some great tips for our nannies on how to make sure you are representing yourself and the agency in a professional and positive manner.

  • Make sure that your email address is professional! This is something a lot of people don’t put much thought into, but when you are sending a professional email and your email address is something like “fluffybutterflies01@….” do you really think that you will be taken seriously? A good rule of thumb to stick to is to use your full name as your email address.
  • Clean up your social media pages. In today’s digital world, people will Google search you! You don’t want an employer or professional contact being able to see directly into your personal life, so make sure your privacy settings on Facebook, Twitter, Instagram, etc. Are set strictly so that you can maintain your own personal privacy.
  • When sending a work related email, always make sure you have a greeting, use correct spelling and grammar and speak professionally. It makes a big difference to start your emails with a “Hello, I hope you are having a nice day so far” and using the person’s name you are contacting. Never use slang in a work related email and always remember to proof read your email before sending it. Sending an email with misspellings and grammar mistakes comes across as careless and unprofessional. Unsure? Read your email aloud before sending, make sure that is sounds professional.
  • Be on Time! At The Nanny Solution we always stress: Punctuality is key! Arriving late and frantic will make the wrong impression, being prepared and on time is a huge component of being taken seriously in the professional world. We cannot stress this enough!
  • Be Positive! Nobody likes a “Negative Nelly”, so be conscious of the things that you say. If you want to be treated with consideration and respect, it starts with you. Treat others with respect and you will be respected. Don’t bad mouth co-workers or bosses; it just ends up making you look bad. Remember the saying, “If you can’t say something nice, choose not to say anything at all.”
  • Honesty and Communication. Be honest, even if you made a mistake, it’s ok to admit it. People are much more likely to forgive and respect you for being honest than being deceitful. It shows character to admit when you were wrong and it helps to build trust. Figure out what your communication style is and practice! Are you shy and get nervous talking face to face? Acknowledge that about yourself and practice. Try talking in front of the mirror to get better at your speaking skills. And remember, it is ok to be honest and say “I am just a bit nervous.” Being honest and proactive is definitely professional.
  • Dress professionally. In the line of nanny work, it is important to be presentable and also comfortable. Your appearance is truly the first impression you make! When going for any interview, it’s usually a standard rule of thumb not to wear jeans or flip-flops. Dress in a way that says, “I’m here to impress you and show you that I am professional and take myself seriously”, people will respond and treat you in the same way that you view and present yourself. Want to be treated professionally? Dressing like a professional is a good place to start.
  • Keep conversations work appropriate. This is definitely an important area when it comes to being a nanny. Working in someone’s home is extremely personal! Maintaining a boundary of professionalism is key. Though you may form friendships with parents and bonds with the children, remember to always remain aware that this is your job and you are in fact in a place of business, so keep you conversations appropriate for the work place.

Looking for a nanny job? Apply Today!

For Parents

Nanny Driving Your Kids? Steps to Help Ensure Safety

Nannies who have their own cars are high in demand!  When a Nanny uses his/her own car for work purposes, here are a few items to keep in mind:

  • The Nanny should keep a detailed log of the kilometres used for work and submit that log regularly (once a week, or once a month) to the employer.  This would include trips such as school runs, driving kids to activities, running errands for the family etc.
  • This log should include the date, the destination and how many kilometres were driven.  (Google Maps is a handy tool!) A simple notebook in the car is all that is needed, or there are also quite a few apps that can help track it.

The Parents should reimburse the Nanny for these kilometres at the rate set by Revenue Canada.  The current rate for reimbursement is $0.61 per km.

  • This reimbursement should not go on to the Nanny’s pay cheque as he/she should not have to pay tax on this amount.
  • The cost of getting to and from work is the Nanny’s own expense.

It is wise for the parents to provide an extra set of car seats that will remain permanently in the Nanny’s car so that the car seats are not being reinstalled each day.  This can be time consuming, but it is also a safety issue if they are not installed properly.

  • Be sure to alert the Nanny’s insurance provider that her car will be used for work as a nanny. They might advise for the Liability Insurance to be increased.

Alternatively, when the Nanny uses the family’s car to drive the children, the employers will pay for all gas and appropriate insurance.  Drive safely!

Interested in hiring a Driving Nanny? Contact us today.